Agreement to Terms error case

Errors that may occur after completing the terms and conditions agreement⚠️

1. Failed to Login

• If a login failure popup appears after completing the login and agreement to the terms and conditions, it is likely due to a server issue.

• In this case, please click the [Confirm] button, return to the login screen, and try to log in again.

*If none of the above apply

• If you encounter the above error, you won't be able to log in properly.

• Please check again if your case matches any of the mentioned scenarios.

• If the error persists, please contact Neolab Convergence customer support team via email at [e-mail].